Privacy Policy

Last updated: 5 November 2026

QX Engineering Private Limited (“QX”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through this website and by email, WhatsApp or LinkedIn, why we use it, who sees it, how long we keep it and what rights you have.

QX Engineering Private Limited, a company limited by shares incorporated in India under the Companies Act, 2013 (CIN U71200WR2026PTC297507).
Registered office: C/O Jaharlal, Vill Chandraban, Chandraban, Arambagh, Hooghly – 712412, West Bengal, India.
Email: info@qxepl.com · Telephone: +91 9246260686

1. Who is responsible for your data

QX Engineering Private Limited is the controller of the personal data described here, and the “Data Fiduciary” under India’s Digital Personal Data Protection Act, 2023. Our contact for privacy questions, requests and complaints is the Director, at info@qxepl.com (please write “Privacy” in the subject).

2. What we collect

Information you give us when you use the technical enquiry form, email us, call or message us:

• your name, job role, company, country, email address and telephone number
• the details of your requirement: product or casting type, material grade, standard, volume, delivery needs, current supplier, quality issue and the description you write
• files you attach, such as drawings, specifications, RFQs, inspection reports or photographs

Information collected automatically. Our web host keeps standard server logs (IP address, date and time, pages requested, browser type) for security and to keep the site running. This site does not use advertising or analytics cookies or trackers.

We do not ask for sensitive personal data (such as health, financial account or government identity numbers) and this site is not meant for children.

3. Why we use it, and on what basis

• to reply to your enquiry and to prepare a proposal or quotation (steps you ask us to take before an agreement)
• to assess your technical requirement and decide whether and how QX can help (our legitimate business interest)
• to keep the website secure and prevent spam or misuse (legitimate interest)
• to meet legal, accounting and tax duties (legal obligation)
• to contact you about your enquiry. We send marketing messages only if you agree or if the law allows, and you can stop at any time

By submitting the form or contacting us you agree that we may use your data for these purposes. You may withdraw consent at any time; withdrawal does not affect what we did before.

4. Who we share it with

We do not sell your personal data. We share it only as needed with:

• our website host and email provider (Hostinger), who process data on our behalf
• our professional advisers (for example auditors and lawyers) under confidentiality
• a foundry or other supplier, but only the technical information needed for your project, only with your permission, and normally under a signed non-disclosure or non-circumvention agreement
• authorities, courts or regulators when the law requires it

If you contact us through WhatsApp or LinkedIn, those services process your messages under their own privacy policies.

5. Transfers outside your country

QX is based in India. If you contact us from the European Economic Area, the United Kingdom or another country, your data will be processed in India and wherever our host’s servers are. India is not covered by an EU or UK adequacy decision. We apply the safeguards described in this policy, and where the law requires it, we will put appropriate transfer terms in place on request.

6. How long we keep it

• enquiries that do not lead to an engagement: up to 24 months, then deleted or anonymised
• client and project records: for the duration of the contract and afterwards for the period the law requires, generally up to eight years for accounting and tax records
• server logs: normally 30 to 90 days, as set by our host

We delete or anonymise data earlier if you ask and no legal reason requires us to keep it.

7. Security

We use HTTPS, restricted access, and reasonable technical and organisational safeguards. Files sent to us are received by email and are not published. No online system is completely secure, so please do not send secrets or personal identity documents through the form.

8. Your rights

Depending on where you live you may have the right to: know what we hold about you; correct it; ask us to delete it; restrict or object to our use; receive a copy in a portable form; withdraw consent; nominate someone to exercise your rights (India); and complain to a regulator.

Under the DPDP Act, 2023, the main duties on data fiduciaries and the rights of data principals take effect on 13 May 2027 under the DPDP Rules, 2025. Until then the Information Technology Act, 2000 and its rules apply. We already follow this policy for all visitors.

To use a right, email info@qxepl.com. We may ask you to confirm your identity and will answer within 30 days. If you are in the EU or UK you may also complain to your local data-protection authority. In India you may complain to us first and then to the Data Protection Board of India once it accepts complaints.

9. Links to other sites

This site links to LinkedIn and WhatsApp. We are not responsible for their content or privacy practices.

10. Changes to this policy

We may update this policy. The date at the top shows the latest version. We will say clearly if a change affects how we use your data.

11. Contact and grievances

QX Engineering Private Limited, C/O Jaharlal, Vill Chandraban, Chandraban, Arambagh, Hooghly – 712412, West Bengal, India. Email: info@qxepl.com. Telephone: +91 9246260686.